Shipping & Returns

Shipping Information

Shoes are shipped with the option for free standard shipping for all locations in the European Union or the USA once production is complete. For countries outside those regions, the shipping options and costs are detailed at checkout.

Please note that custom duty charges may apply to locations outside the USA and the European Union and are not included in the shipping cost. The cost will be assessed by the shipper and will be invoiced to you once the shoes arrive at customs.

All other orders, please contact us directly for shipping information using the contact submission form in the contact section.

Please note that due to the ongoing conflict in Russia and Ukraine, we are unable to ship to these countries.

Easy Returns & Exchanges

Completely love your shoes or we will refund or replace your custom shoes - no questions asked. Send your shoes back to us within 30 days of receipt and unworn and we’ll pay for returns from anywhere in the world.

Send an email to our production and logistics team directly at the email on your receipt and we will send you a tag with return instructions.